Is Your Access Bank USSD Code Not Working? Fix It Now in 2024

Is Your Access Bank USSD Code Not Working? This post is for you. There’s nothing more frustrating than trying to use your Access Bank USSD code for a quick transaction and encountering issues. Don’t worry, you’re not alone! This guide will troubleshoot the problem and get you back to managing your finances with ease.

About the Access Bank USSD Code Problem

The good news is, the Access Bank USSD code itself isn’t broken. The code you need to remember is *901# (and only *901#). There are a few reasons why you might be facing issues:

  • Network problems: Sometimes, your mobile network provider might be experiencing temporary glitches that can disrupt USSD services.
  • Phone settings: Your phone settings might be configured incorrectly, preventing the USSD code from working properly.
  • Account issues: In rare cases, your Access Bank account might have temporary limitations that restrict USSD functionality.

Why Is Access Bank USSD Code Not Working?

Let’s delve deeper into the possible reasons behind your USSD code woes:

  • Outdated USSD Code: Access Bank recently retired the old 901 code. Make sure you’re using the new and current code, which is *901#.
  • Incorrect Phone Number: Double-check that the phone number linked to your Access Bank account is the one you’re using for USSD transactions.
  • Inactive USSD Service: Your USSD service might be inactive. Don’t worry, we’ll cover how to activate it in a bit.
  • Blocked USSD Profile: If you’ve reported fraudulent activity or requested a USSD block in the past, your profile might be temporarily restricted.

The Solution to Access Bank USSD Code Not Working Problem

Here’s what you can do to get your Access Bank USSD code working smoothly again:

  1. Restart Your Phone: A simple phone restart can often clear up temporary glitches that might be hindering USSD functionality.
  2. Check Network Signal: Ensure you have a strong and stable mobile network signal. Try moving to a location with better reception and see if that resolves the issue.
  3. Verify USSD Code: Double-check that you’re entering the correct USSD code, which is *901#. No asterisks before or after.
  4. Activate USSD Service (if required): If you’re a new Access Bank customer or haven’t used USSD banking before, you might need to activate the service. Simply dial *901*0# and follow the on-screen prompts.
  5. Unblock USSD Profile (if applicable): If you suspect your USSD profile is blocked, contact Access Bank customer care to have it reactivated. We’ll provide their contact details in a later section.

Access Bank USSD Code Not Working Today

There’s no reason to believe the Access Bank USSD code is experiencing a widespread outage today. If you’re still facing issues after trying the troubleshooting steps above, it’s likely an isolated problem on your end.

Access Bank USSD Code Not Working Nairaland

Nairaland is a popular Nigerian forum where users often discuss issues like USSD problems. If you’ve seen discussions about Access Bank USSD not working there, the solutions provided here should be equally applicable. Remember, the current code is *901#.

Access Bank USSD Code Not Working in Nigeria

Since Access Bank is a Nigerian bank, it’s natural to see users encountering USSD issues within the country. The troubleshooting steps mentioned earlier are designed to address these common problems regardless of your location in Nigeria.

Access Bank USSD Transfer Code

The current Access Bank USSD code (*901#) allows you to perform various transactions, including transfers. Once you dial the code, you’ll be presented with a menu where you can select “Transfer” and follow the on-screen prompts to complete the transaction.

How to Activate Access Bank USSD Code

If you’re a new Access Bank customer or haven’t used USSD banking before, activation is simple. Dial *901*0# and follow the on-screen instructions. This will activate your USSD profile and create a PIN for secure transactions.

How to Unblock My Access Bank USSD Code

If you suspect your USSD profile is blocked, you’ll need to contact Access Bank customer care to have it reactivated. Their contact details are provided in the Access Bank Customer Care section below.

How to Activate Access Bank USSD Code Without ATM

There’s no need to visit an ATM to activate your Access Bank USSD code. You can activate it directly from your phone using the steps mentioned earlier (dial *901*0#).

Access Bank Customer Care

If you’ve tried all the troubleshooting steps and your Access Bank USSD code remains non-functional, it’s time to reach out to customer care. Here’s how you can get in touch:

  • Phone: Call Access Bank’s customer care line at 0800 00 4400 or +233 302 742699 (for customers outside Nigeria).
  • Email: Send an email detailing your issue to [email protected]
  • Live Chat: Access Bank offers live chat support on their website. Look for the chat icon on their homepage to connect with a customer service representative.

FAQs About the Access Bank USSD Code Not Working

Here are answers to some frequently asked questions regarding Access Bank USSD code issues:

  • Why is my bank USSD code not working?

There could be several reasons: network problems, incorrect USSD code being used, inactive USSD service, or a blocked USSD profile.

  • What is the new USSD code for Access Bank?

The current USSD code for Access Bank is *901#.

  • How do I withdraw from Access Bank using USSD code?

You can’t directly withdraw cash using USSD, but you can transfer funds to another account and then withdraw from an ATM using that account’s card.

  • How to deactivate Access Bank USSD code?

While Access Bank doesn’t currently offer a USSD code deactivation option, you can contact customer care to request a block on your USSD profile for security reasons.

  • What does invalid USSD code mean?

An “invalid USSD code” message usually indicates you’ve entered the wrong code. Double-check and ensure you’re using *901#.

  • Why does my phone say USSD code running?

This typically happens when your USSD request is being processed. If it takes an unusually long time, it might indicate a network issue. Try again later.

  • How to activate Access Bank mobile app?

Downloading and activating the Access Bank mobile app is a separate process from USSD activation. You can download the app from your phone’s app store and follow the on-screen instructions for registration and activation.

  • How can I call Access Bank customer care for free?

The Nigerian toll-free number (0800 00 4400) for Access Bank customer care is free to call within Nigeria. International call charges may apply for the other number provided (+233 302 742699).

  • How do I check my Access Bank account number via SMS?

Unfortunately, Access Bank doesn’t currently offer a service to check your account number via SMS. However, you can log in to your mobile app or internet banking to view your account number.

  • Is there a network in Access Bank now?

There’s no reason to believe Access Bank is experiencing a widespread network outage that would affect USSD functionality. If you suspect a network issue, check your signal strength or try contacting your mobile network provider.

  • How do I reset my USSD transfer pin?

You can’t reset your USSD transfer PIN directly through USSD. However, you can contact Access Bank customer care and request a PIN reset. They will likely ask you for some verification details before processing your request.

  • How do I open a USSD code?

There’s no need to “open” a USSD code. Simply dial the code (*901# for Access Bank) on your phone’s keypad and press the call button. You’ll then be presented with a menu for various banking transactions.

  • How do I activate my USSD access code?

If you’re a new customer or haven’t used USSD banking before, activate it by dialing *901*0# and following the on-screen prompts. This will activate your USSD profile and create a PIN for secure transactions.

  • Why is my GTB USSD code not working?

This guide is specific to Access Bank. If you’re having trouble with another bank’s USSD code, you should refer to their official resources or contact their customer care for assistance.

Conclusion

Hopefully, this comprehensive guide has equipped you to troubleshoot and fix any issues you might encounter with your Access Bank USSD code. Remember, the key is to start with the most common culprits like network problems and incorrect codes. If those don’t work, try activating your USSD service or contacting Access Bank customer care for further assistance. With a little troubleshooting, you should be back to managing your finances conveniently through Access Bank’s USSD service.